Full Moon Inn
Privacy Policy
3234 Luckenbach Road, Fredericksburg, TX 78624 · (830) 997-2205
Last updated: April 2026. This Privacy Policy describes how Full Moon Inn Bed & Breakfast ("we," "us," "our") collects, uses, and protects information when you visit our website or make a reservation with us.
1. Information We Collect
We collect information you provide directly, including your name, email address, phone number, mailing address, and payment information when you make a reservation or contact us. We may collect limited technical information automatically when you visit our website, such as your IP address, browser type, pages visited, and referring URLs, from the web server log. We do not currently load Google Analytics on this site.
2. How We Use Your Information
We use the information we collect to process and confirm reservations, communicate with you about your stay, send administrative or service-related notices, and improve our website and guest experience. We do not use your information for any purpose inconsistent with what is described in this Policy.
3. Marketing Communications
With your consent, we may send you promotional emails about special offers, events, or news from Full Moon Inn. You may opt out of marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly. Please note that even after unsubscribing from marketing emails, we may still send you transactional or administrative messages related to a confirmed reservation.
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only with trusted service providers who assist us in operating our website or processing reservations (such as our booking engine provider), and only to the extent necessary to provide those services. All such third parties are required to maintain the confidentiality of your information and may not use it for any other purpose. We may also disclose your information if required by law or to protect the rights, property, or safety of Full Moon Inn, our guests, or others.
5. Payment Security
Payment transactions are processed through our third-party booking provider. Full Moon Inn does not store full credit card numbers on its own systems. All payment data is handled in accordance with applicable PCI-DSS standards by our payment processor.
6. Cookies
Our website may use cookies or similar storage to remember preferences or keep a reservation session working. You can disable cookies in your browser; some features may not function properly if you do.
7. Server logs
Our web host may record standard server logs (for example date, IP address, and requested page) to operate and secure the site. These logs are not combined with your reservation details for advertising.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, to comply with legal obligations, or to resolve disputes. Reservation records may be retained for up to seven years for accounting and tax purposes.
9. Data Security
We implement industry-standard technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
10. Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will promptly delete it.
11. Third-Party Links
Our website may contain links to third-party websites (such as our booking engine or social media platforms). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before submitting any personal information.
12. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at info@fullmooninn.com. We will respond to reasonable requests within a reasonable timeframe.
13. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Material changes will be reflected by an updated "Last updated" date at the top of this page. Your continued use of our website or services following any changes constitutes your acceptance of the revised Policy.
Questions? Contact us at info@fullmooninn.com or (830) 997-2205.